Privacy Policy
This Privacy Policy describes how Starshine Cleaning LLC ("we", "us") collects, uses, and protects personal information in connection with this website and the services offered.
Information You Provide
You may choose to provide personal information when you:
- Submit a booking request or inquiry
- Communicate by email, phone, or text
- Provide access instructions or service preferences
This information may include your name, contact details, address, scheduling information, and notes relevant to providing cleaning services.
How This Information Is Used
- Scheduling and confirming services
- Communicating about appointments
- Processing payments and invoices
- Maintaining internal service records
- Improving service quality
Email Communications
If you provide your email address through booking requests, inquiries, payments, or service communications, Starshine Cleaning LLC may use that email address to contact you regarding scheduling, service updates, invoices, customer support, and related business communications.
You may opt out of non-essential or promotional emails at any time by using the unsubscribe option included in communications or by contacting us directly. Service-related communications necessary to fulfill booked services may still be sent.
Analytics and Cookies
This website may use basic analytics tools to understand aggregate traffic patterns. These tools collect non-identifying information such as browser type and general location. They are used only to improve the website and understand how visitors find our services.
Sharing of Information
Personal information is never sold. Information may be shared only when necessary:
- With payment processors or scheduling tools
- With service providers assisting with operations
- When required by law
Data Retention
Records related to bookings and communications may be retained as reasonably necessary for business, accounting, and legal purposes.
Security
Reasonable safeguards are used to protect personal information. No system can be guaranteed perfectly secure.
Your Rights
You may request access, correction, or deletion of personal information where legally permitted.
Contact
Questions about this policy may be directed to:
bookstarshine@gmail.com